ArcPortal

Stop Being Your Clients' Call Centre

A branded client portal that keeps every client informed on every job — automatically. They stop ringing. You look more professional. Everyone wins.

The Problem

"Just checking in — where are we up to?" calls eating your afternoon

Clients feeling out of the loop then pushing back on the final invoice

Disputed variations because nothing was signed off in writing

Looking less professional than competitors who send regular updates

Clients aren't ringing because they're difficult. They're ringing because they have no other way to know what's going on.

What ArcPortal Does

Built around your jobs. Branded to your business. Updated without you touching it.

Branded client portal

Your logo, your colours. Clients log in and see a professional portal that looks like it belongs to your business — not some generic app.

Live job status

Jobs move through stages automatically — quoting, approved, in progress, complete. Clients see where they're at without ringing you.

Automated end-of-week updates

Every Friday, clients get a summary of what was done this week and what's coming next. Written and sent automatically. You don't touch it.

Photos and site notes

Progress photos and key notes surface in the portal as jobs move forward. Clients see the work happening without needing to visit the site.

Variation approvals

Scope changes go to the client through the portal. They approve or flag issues in one click. No more chasing emails or disputed verbal agreements.

Invoice visibility

Clients can see what's been invoiced and what's coming. Fewer billing surprises, fewer payment delays, fewer awkward conversations.

The Friday Update They Actually Read

Every week, your clients get this — without you writing a single word.

BuildPro Plumbing
Weekly job update — Friday 18 April
Henderson Bathroom Reno
Waterproofing completed Tuesday. Tiler started Thursday — on track for completion next week. One variation pending your approval (additional downlight, $320).
Coming next week
Tiling to complete Monday–Tuesday. Final inspection and touch-ups Wednesday. Handover targeted for Friday 25 April.
80%
fewer status calls
Clients check the portal instead of ringing
Zero
updates written manually
End-of-week summaries go out automatically
Every variation
signed off in writing
No more disputed scope changes

Ready to Give Your Clients a Better Experience?

Book a 20-minute demo and we'll show you what ArcPortal looks like branded to your business and connected to your jobs.